Do you know what an Identity Theft is? It is a case of someone else pretends to be you, use services in your name, make changes in your account, and even cause you pay for their use of the services.
So now you know about identity theft.
You heard that it is risky to shop online. You decide to be on the safe side and use the telephone to conduct your business, calling call centers for you business.
Well, you'll be surprised to learn that it is not less risky.
In an eye opener article, Martin Warwick for telecomtv.com discuss a survey of the UK's call center managers that shows that most of the call centers' agents fail to comply to security instructions, and thus expose their customer to identity theft.
To read more, see http://tinyurl.com/yzgwnyt
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment